Cash is not accepted. You can edit your contact information here and it will update in your application. In connection to the toll collection and enforcement process. Depending on the status of your account, you will receive a "Usage Bill"; "Late Bill" or "Past Due Notice". Okay, now that you have your pass, check these steps to ensure you are Good To Go: Activate and install your pass before tolling starts Make sure all account information is up to date, including credit card or bank information When the Indiana Toll Road Concession Company - the private company that also operates the Skyway - asked to join the E-ZPASS Consortium of toll roads in 2009, a clause was included in the agreement that allows for agencies to charge a 3 cent per transaction fee to the Indiana Toll Road. The Parkway may also seek payment from the registered owner of the vehicle if that person is different than the GO-PASS account holder. If portions of this document are held to be unenforceable, the balance of the document shall still remain in effect and binding. Gopass registration guarantees great benefits. Phone support Monday to Friday: 6:00am-5:00pm Saturday to Sunday: 6:00am-5:00pm Web chat Monday to Sunday: 24 hours a day Disability answer desk Accessible help and resources to get your Xbox questions answered. You're in control - mix it up with a combination of pre-booked activities and flexible experiences. Current updates on lane closures may be found here and construction project information can be found here. To check the status you may call (630)-241-6800 Ext: 6333. Waiting until the last minute to find your transponder or holding it in your windshield interferes with the transaction. Shared Balance allows customers with multiple I-PASS transponders on one account to share the funds from one account balance. Before the transaction takes place, the transponder is activated on the approach to the plaza. If you are using the Tollways Pay By Plate service and would like to save on tolls, you are now able to easily transition to an I-PASS transponder-based prepaid account. GO-PASS reserves the right to close an account or deny use of GO-PASS service for any reason. 720-902-3969. Process for Reassignment: Option 1Once a company's master rental/leasing agreement is approved and on file with the Tollway, the following should be submitted for reassignment consideration: Please email a copy of these documents to fleets@getipass.com or mail a copy to:Illinois State Toll Highway AuthorityViolation Processing Center-ReassignmentsP.O. If you received a bill from E-470 for travelling EAST of I-25, please call E-470 at (303) 537-3470. Click. Customer information is accessed only when required for GO-PASS toll processing business purposes. In fact, the technology in the open road tolling lanes will automatically calculate and deduct the proper toll. Ground Floor Atlanta, GA 30303-1224 Open Monday - Friday - (8 a.m.- 5 p.m) Appointment Only Peach Pass Retail Center Department of Driver Services The Tollway is a user-fee system and receives no tax dollars for maintenance and operation. Transmitted data are encrypted in transit, both from the customer's computer to the server and from the server to the Parkway's computer. It's a great place to work. Under Illinois law, as the registered owner of the vehicle, you are liable for any toll violation, regardless of whether you were in the car at the time the toll violation was recorded. To sign up or learn more about this convenient option please visit www.expresstoll.com. Skiing statistics. Vehicles registered to an I-PASS account should not pay unpaid tolls online. Click here to learn more about the switchable transponders for use in the HOV/Managed Lanes. Stop in to pick up or exchange a transponder, pay an unpaid toll or violation notice or update your I-PASS account. The company must post a sign at the rental/leasing counter notifying the renter/lessee of the responsibility to pay tolls and any fines for toll evasion. If you have questions about your ExpressToll account or wish to sign up, please contact ExpressToll at 303-537-3470. GO-PASS communications from the Parkway will be addressed to the registered account holder and may be sent by mail (where delivery is considered effective five (5) days after mailing) or by email or other electronic means (where delivery is considered effective on the same day). P.O. This disclaimer is expressly incorporated into and is a condition to the use of this web-site and the GO-PASS account by customer. NWP treats all submitted information confidentially. What happens if I don't pay the bill I received for damage to Tollway property? Month 1: GO-PASS "Usage Bill" is mailed to the registered owner, per DMV. As you drive any Colorado toll road, the tolls (with no fees) will be deducted from your balance. There customers can alsoreport transponders as lost or stolen. If payment is not made for any reason, the Parkway shall charge all amounts due on the account as well as fees, penalties, charges, costs and interest occasioned by non-payment of due amounts. Vehicle owner's name and contact information, Date and time when the incident(s) occurred, Identify road and toll plaza location(s) where the incident(s) occurred. - Sun. account. State Road and Tollway Authority: Office Visit 245 Peachtree Center Avenue Atlanta, GA 30303 Contact Primary: (404) 893-6100 Fax: (404) 893-6160 comments@grta.org Contact XPress Contact Peach Pass Peach Pass Customer Service Center Phone: 1-855-PCH-PASS (724-7277) For Contact & Support click here In Person Peach Pass Retail Center 245 Peachtree Center Ave. We may separate the GO-PASS account into individual bills for each account holder, at our sole discretion, at any time, and without notice to you. Yes, you can review the images associated to each violation online. Customers previously unable to use I-PASS for financial reasons have more assistance than ever to Get I-PASS and Get Going! If a balance remains on an account and if the customer requests a refund, such refund shall be made within 45 days and is subject to a handling and postage charge as established by the Parkway. In order to provide our customers with the greatest convenience GO-PASS services allows the consolidation of their bills into one single account. If you submitted an application online through the Illinois Tollway's website, you should have received an automatic email response once your application was received. The refund amount shall be subject to deduction of any tolls or charges outstanding or incurred at the time of such refund request or prior to the issuance of a refund as such fees are put in place by the Parkway and as changed from time to time. What credit cards do you accept for automatic balance replenishment? Save up to 50% on the best attractions, tours and activities with Go City. This option is only valid for the Northwest Parkway toll road. Occasionally tolls do not post to your account at the time of the transaction. If any change to the account occurs, it is important for the customer to notify the GO-PASS service center immediately by calling locally at 303-926-2500 or simply go on-line www.go-pass.com to update their account. Use the link below toemail the Tollway with your name and email address to request to be added to the Illinois Tollway Board and Committee Meeting Notifications email list. This disclaimer is expressly incorporated into and is a condition to the use of this web-site and the GO-PASS account by customer. Failure to pay tolls can result in fines, fees and possible suspension of your license plate and/or your driver's license. If you experience any difficulty making your payment or have any questions about your GO-PASS bill, please contact our customer service at (303) 926-2500, Monday-Friday, 8am - 5pm. If a balance remains on an account and if the customer requests a refund, such refund shall be made within 45 days and is subject to a handling and postage charge as established by the Parkway. It may take up to 30 days for tolls to show on Pay by Plate and be charged to your payment method. If the person named on the account does not pay the outstanding balance within the time indicated on the bill the Parkway will pursue all legal remedies available against the account holder. Upon first usage of the Parkway after signing up for the GO-PASS account, the customer agrees to all terms, provisions, and conditions of the Agreement. You can find information on the Tollway Board of Directors and their meetings on our website by clicking on Board Information. Do not send cash in the mail. Northwest Parkway LLC will not be liable for any damages of any kind arising from the use of this website. To pay your GO-PASS bill or sign up for a GO-PASS account, visit www.go-pass.com. In no event shall Northwest Parkway LLC, its parent companies, affiliates, officers, employees or directors be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages (including without limitation, loss of use, lost profits or lost data) arising from the use of this site. If you forgot your username or password to apply online through the Tollway's website and need more assistance, please contact applicant support at (855) 524-5627. Yes. info@CFXway.com Visit Us You save time your payments are made on-time and automatically. These Terms of Use are a condition to use of GO-PASS and apply to submittal of information to Northwest Parkway LLC including account and other personal information. Pick your top attractions and explore at your own pace. Use online account management to add a vehicle now. Payment can be made in the form of personal check, money order or credit card. The company must provide the necessary documentation to the Tollway by the due date listed on the Notice of Toll Violation (see below for more information). Pay your GO-PASS bill online with a debit or credit card, at www.go-pass.com. How will I be informed about testing for a position? Phone: 214-979-1111 Pay Online I-405 Express Toll Lanes Find out how to use the express lanes, who can travel for free and how tolling works in the I-405 express toll lanes. I-PASS account number or I-PASS transponder serial number, Last four digits of the driver's license number registered on the I-PASS account or last four digits of the Tax I.D. Upon receipt of the transponder, a customer service representative will be able to return your deposit and any remaining balance to your credit card. Do I need to make reservations to enter attractions? No. 1. However, your ExpressToll account must be in good standing.. With ExpressToll, you establish an account with a pre-paid balance and receive a tag for each vehicle on your account. You will be notified via e-mail at least 2 weeks prior to a scheduled interview. First-time work zone speeders are fined $250. Contact 630-241-6800 extension 4288 with questions about damage to Tollway property. To exchange your transponder by certified mail, wrap it in foil, and send it with a letter requesting an exchange to the address below. We do not warrant that use of our website will be uninterrupted or error-free. Purchase your e-tickets and passes online before you ride. Take up to 60 days to use your pass. A copy of the rental/leasing agreement or a notarized reassignment letter that contains the name, address and driver's license number of the renter/lessee, the check-out and return dates and times, and the vehicle license plate number, make and model. - No entry fees - it's just one pass, for one price. Illinois Tollway If you are liable for damages to the Tollway and do not arrange for this obligation to be satisfied, your name will be sent to the Office of the Illinois Secretary of State. The Northwest Parkway LLC's cameras may at times capture footage and/or images of vehicles, motorists, traffic incidents, or other conditions of interest to the Northwest Parkway LLC, the general public, private citizens, private entities, or law enforcement or other government agencies. All persons receiving a Notice of Toll Violation have the right to contest the violations by requesting an administrative hearing prior to the due date listed on that notice. In either of the above cases, each account holder will continue to be responsible for payment of all outstanding amounts owing on GO-PASS, individually and collectively, prior to the date of the individual bills. Add their email addresses when making your purchase and the e . The Northwest Parkway connects with the E-470 toll road at I-25 just north of 144th Avenue and extends west to Highway 36 (the Boulder Turnpike) and State Highway 128, in Broomfield, Colorado. This way it's easier to keep track of the payments with the Northwest Parkway (Parkway). We advise all of our users to delete data that are unlikely to be of future use. If you are not contesting the violations, they can be paid online, in person at any of our customer service centers,by phone at 800-UC-IPASS (800-824-7277), or by mail in the form of a cashier's check or money order. Payments can be securely and conveniently made online at www.go-pass.com, by mail or by phone. Standard plans cost $15.49 a month and premium plans . After you log into your account through the Tollway's website, at the top right corner of the screen under your name go to "Account Settings." Your pass offers you discounts of up to 40% off retail rates. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account, plus a $2.50 "Late Fee" per toll-transaction previously billed once or a $25.00 "Past-Due Fee" per toll-transaction billed twice). Is there a statute of limitations for toll violations? We offer telework options, an infant at work program, flexible work schedules and more. How will I be informed about an interview for a position? E-PASS Customer Service Call Us Speak with an E-PASS customer service representative in English or Spanish. Hours of operation on Thursday will now be from 8:30 a.m. until 6:30 p.m. If the payment information on your Pay by Plate is removed or cannot be processed due to inaccuracy, such as your credit card has expired, you will not be able to use Pay by Plate to pay your tolls. walk-in customer service centers located in Bellevue and Gig Harbor. Should a dispute occur over a toll charge, the GO-PASS service center will provide the customer, at the customer's request . Good To Go! While every effort is made to expedite the investigation, please allow approximately 15 - 30 days for your claim to be processed. Please click here to view our payment options. How long will it take to receive my refund? All you need is some basic information and $30 ($10 refundable deposit/$20 prepaid tolls) to get started. To the full extent permissible by applicable law, we expressly disclaim all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement. DART Customer Service. Funds left on account with the Parkway in excess of 360 days without activity may be subject to maintenance fees and are subject to the Colorado Unclaimed Property Act for final disposition. Box 806518Chicago, IL 60680. In case of emergency, dial 911! We will reopen Tuesday, May 30th. To the full extent permissible by applicable law, we expressly disclaim all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement. When you miss a toll on the Illinois Tollway, you are expected to pay the toll online, within 14 days of travel. Camden . Why is an I-PASS account holder charged 3 cents more on the Skyway than cash customers? These incidents include, but are not limited to: If your property damage requires urgent attention, we suggest you contact your insurance agent. Pay by Plate searches for tolls once a week and bills your credit card for any matching tolls. Should there be outstanding violations associated to these plates, they will become part of the I-PASS account holder's responsibility and could cause the I-PASS account to be suspended. All footage and images captured by the Northwest Parkway LLC's cameras are the sole property of the Northwest Parkway LLC and may be made available for inspection or use by the general public, private citizens, private entities, or law enforcement or other government agencies from time to time under certain circumstances, upon request, only in the sole and absolute discretion of the Northwest Parkway LLC. Process for Reassignment: Option 2Once a company's master rental/leasing agreement is approved and on file with the Tollway, the following should be submitted for reassignment consideration: Please email these documents to fleets@getipass.com or mail them to: More Information605 ILCS 10/10 (a-5) of the Illinois Toll Highway Act states that, "No commercial entity that is the lessor of a vehicle under a written lease agreement shall be liable for an administrative notice of violation for toll evasion issued under this subsection (a-5) involving that vehicle during the period of the lease if the lessor provides a copy of the leasing agreement to the Tollway within 30days of the issue date on the Notice of Toll Violation. Can I keep replacing the battery instead of swapping it out for a new transponder? The rental/leasing agreement must be approved by the Tollway prior to submitting any requests for reassignments. GO-PASS reserves the right to close an account or deny use of GO-PASS service for any reason. If you fail to pay the invoiced amount on your account, the credit card charge is rejected, or the account given is no longer valid, it is agreed that the Parkway may terminate your account and seek all available remedies if payment is outstanding. Thank you for your patience and for being a loyal Peach Pass customer. The statute covers any type of vehicle leasing company truck or car rental.". Toll evasion may be prosecuted as theft of service. With GO-PASS, you dont need to pre-pay for any tolls. Toll bills and statements look a little different now that late fees and civil penalties have resumed. If your transponder is properly mounted and video tolls are occuring on your account, please test the transponder battery to be sure it is functioning properly. You can easily manage and update your I-PASS account by logging in to getipass.comand click "View Funds". Nor do we make any warranty as to the results that may be obtained from the use of the website. links. If you need to speak to a customer service representative, they are available to take your call weekdays 7a.m. to 5p.m. Can I combine transponders into one account? You may receive an invoice for any such tolls by mail. To add a vehicle, sign in to your account here, then choose "View Vehicles" then choose "Add Vehicle.". A replacement unit will be shipped upon receipt of your old transponder. Customer service can provide a translator by phone to assist you in your preferred language at no cost, Emergency vehicles posted bridge restrictions, Commercial Aviation Coordinating Commission, Community Aviation Revitalization Board (CARB) loan program, Uncrewed aircraft systems and commercial drone registration, Unpiloted Aircraft Registration Exemption Form, Strategic Highway Safety Plan: Target Zero, Washington State Plan for Electric Vehicle Infrastructure Deployment, Statewide transportation asset management, Chronic Environmental Deficiencies (CEDs), Federal court injunction for fish passage, Maintaining vegetation along our highways, Integrated Roadside Vegetation Management Plans, Zero-emission Vehicle Infrastructure Partnerships grant, Consultant agreements & indirect cost rate information, Statewide Transportation Improvement Program (STIP), Coronavirus Response and Relief Supplemental Appropriations Act, Highway Safety Improvement Program call for projects, Local Agency Federal Obligation Authority, Move Ahead Washington Railroad Crossing Program, National Highway System Asset Management Program, Changes and experimentations for the Manual on Uniform Traffic Control Devices, Equal Employment Opportunity Contract Compliance, File a disadvantaged business enterprise complaint, Equal Opportunity - File a complaint - Online form, Rules for billboards and other advertising signs on highways, Indirect Cost Rate guidance documents, forms & templates, Inactive Bridge Design Manual memorandums, Local Agency General Special Provisions (GSPs), Curbs, sidewalks and driveways / Geometric design - GD, Roadway delineation / Pavement markings - PM, Work zone typical traffic control plans (TCP), Planning and Environmental Linkages guidance for planning studies, Project delivery method selection guidance, Materials laboratory testing & field inspection, Transportation System Management and Operations TSMO, Wetlands ecology & monitoring techniques internship, Information technology strategic focus areas & goals. Someone else was driving my car and did not pay do I have to pay for the violations? Beginning Saturday, January 16, 2021, all E-ZPass Maryland Customer Service Centers (CSCs) at Motor Vehicle Administration (MVA) locations will be temporarily expanding hours of operation. You were unable to add Pay by Plate within 14 days of using a toll or tolls. A violation notice number and license plate number are required to enter the violation database. If multiple vehicles are sharing a single transponder, you must register each vehicle to the I-PASS account. The monthly fee is less expensive than the basic ad-free plan, which is $10 a month, but more than the ad-supported plan, which is $7 a month. If you are unsure which agency is yours, check your transponder for the issuing agency name. Speak to a Customer Service Representative for Violation inquiries > 1-973-368-1425. In no event shall Northwest Parkway LLC, its parent companies, affiliates, officers, employees or directors be liable for any direct, indirect, incidental, special, exemplary, punitive or consequential damages (including without limitation, loss of use, lost profits or lost data) arising from the use of this site. If you opened your account with a credit or debit card, the card registered on the account will be credited. Per the I-PASS agreement, an I-PASS must be correctly mounted in the vehicle in order for it to function properly. The Tollway does not receive any portion of this fee. We therefore offer no guarantee whatsoever that any data stored on our server are immune to unauthorized access, and we accept no responsibility whatsoever for damages arising from compromised encryption on our servers. Find out how to use the express lanes, who can travel for free and how tolling works in the I-405 express toll lanes. NWP DOES NOT provide specific customer account or activity data to other organizations except as required by law and for toll collection and violation enforcement processing.Please refer to ExpressToll website at: www.expresstoll.com for the privacy policy as it relates to ExpressToll accounts.How Do We Use Your Information? I-PASS is the only way to travel on the Illinois Tollway. - No entry fees - it's just one pass, for one price. We do not warrant that use of our website will be uninterrupted or error-free. No. As of January 1, 2010 we no longer accept cash at any of the Northwest Parkway toll lanes.You will receive aGO-PASSbill within approximately 30 days of when you travel. We encourage you to sign-up for ourGO-PASSAuto-Bill service to save both time and money. Find out how to pay tolls and what the toll rates are for the SR 520 Bridge. The due-date, amount-due, account and bill number are highlighted for easy on-line payment. We may separate the GO-PASS account into individual bills for each account holder, at our sole discretion, at any time, and without notice to you. The Tollway has established a process for claims of property damage to a vehicle directly related to system operations. In order to provide our customers with the greatest convenience GO-PASS services allows the consolidation of their bills into one single account. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the content, materials or products included on the site, or the operation of the site. Hit OK when you see the confirmation If you qualify for Reduced Fares but don't yet have a badge from DCTA, find out how to get one by clicking below. The speed limit in work zones is in effect 24/7 for the duration of the construction project. If canceling your account in person: You can return your transponder to an I-PASS Customer Service Center. Conversely, the Illinois Tollway could charge Indiana Toll Road/E-ZPass users the same 3 cent per transaction fee. I can't log into my account to apply for a job, who can I call for assistance? To dispute a charge, youll need to log into Pay by Plate and review your toll uses and charges. If you fail to pay the invoiced amount on your account, the credit card charge is rejected, or the account given is no longer valid, it is agreed that the Parkway may terminate your account and seek all available remedies if payment is outstanding. A mail fee will be charged to the customer's GO-PASS account for mailed statements. The Parkway and its contractors make all reasonable effort to secure data transmitted to it. In due course, your vehicle licensing privileges, as well as your driving privileges will be suspended and not reinstated until such time as the obligation has been satisfied. You can also log into your account through the Tollway's website to see updates as well. Just drive through the designated GO-PASS Lanes and a picture of your license plate will be taken. You can purchase or add value to your GoPass Tap card account at hundreds of retail locations; online at GoPass.org; or by calling DART Customer Service at 214-979-1111 and select the option, "For questions or issues with your tap card." If an outstanding balance remains after termination of the GO-PASS account, and if your account is pre-authorized for payment, we may charge your credit card or debit your bank account for such balance. The adjuster completes a thorough investigation based on all available information. Northwest Parkway utilizes modern, industry-standard encryption technology in transmitting and receiving payment account information. Speak with a customer service representative (1-866-936-8246) to find out more. We therefore offer no guarantee whatsoever that any data stored on our server are immune to unauthorized access, and we accept no responsibility whatsoever for damages arising from compromised encryption on our servers. Until such notification, the customer shall be responsible for all tolls and charges incurred by the registered vehicle(s) associated to that account. WHATSAPP. With law enforcement agencies conducting criminal investigations as required by law. The company must be the registered owner of the vehicle. The Parkway reserves all rights to enforce non-payment of tolls pursuant to Section 43-4-506, C.R.S. Notify the GO-PASS service center immediately or use the on-line page www.go-pass.com to update the account (change mailing address and/or phone number, and automobile registration or license plate change). Establish and maintain your GO-PASS account information. If youre interested in someone from the Tollway speaking or presenting at your event, please fill out the following form to help keep us up to date on your organization and/or occasion that youd like us to attend. (via the E-ZPass system). Account alerts keep you up to date, alerting you to out-of-date credit cards and low account balances ensuring you never pay more than your tolls. If for any reason your payment account is declined or the account is not valid, you hereby agree that you are liable until said fees and fines are paid. If youre driving a motorcycle, the transponder can be mounted on the inside of the windshield, on the handle bars, over the gauges, or on the gas tank. Can other people use my pass? In certain circumstances, if you cannot afford to make payment in full, a brief payment plan may be offered. Just drive non-stop on the Northwest Parkway and we will mail a bill to the registered owner of the vehicle, at the address obtained from the Department of Motor Vehicles. Box 5544Chicago, IL 60680-5544. Terms of this Agreement are subject to change at any time by providing the customer written notice of such a change. This site is provided "as is" and "as available". Customers can also call BancPass customer service at call us at 866.978.5061 for more information. Make checks payable to the Illinois Tollway. We do not warrant that this website, its servers, software or any e-mail to you from us will be free of viruses or other harmful agents or components. Notify the GO-PASS service center immediately or use the on-line page www.go-pass.com to update the account (change mailing address and/or phone number, and automobile registration or license plate change). The company's rental/leasing agreement(s) must contain a provision advising the renter/lessee that they will be responsible for payment of tolls and any fines for toll evasion. - Save a ton on top attractions, tours and experiences, plus hidden gems all hand-picked by local experts. This means each transponder does not need to maintain a separate balance. Terms of this Agreement are subject to change at any time by providing the customer written notice of such a change. If you travel on other Colorado toll roads you will receive a separate toll bill from ExpressToll. The lowest ski pass and aqua ticket prices. Copyright document.write(new Date().getFullYear()); | Northwest Parkway LLC | All Rights Reserved - A | Terms of use and Disclaimerpowered by A-To-Be. - Join the 7.5 million customers who've explored using Go City! Box 1469 Charleston, WV 25325 ONLINE ORDERING. GO-PASS communications from the Parkway will be addressed to the registered account holder and may be sent by mail (where delivery is considered effective five (5) days after mailing) or by email or other electronic means (where delivery is considered effective on the same day). Download a claim form or call the Risk Management Division at 630-241-6800extension 4288 to have a form promptly mailed. What are video tolls? Download the Peach Pass GO! In summary form (i.e. Failure to notify the GO-PASS service center of any change in your license plate or vehicle registration may result in an additional fee assessed to your GO-PASS account (Update account fee).The Parkway will apply and charge the non-registered GO-PASS toll rate and fees for all tolls associated with vehicles not listed on a customer's registered GO-PASS account. E-ZPass Delaware E-ZPass Maine E-ZPass Maryland E-ZPass Massachusetts E-ZPass New Hampshire E-ZPass New Jersey No. Chat With Us 24/7. Why am I being asked to update my payment information when I havent used the Illinois Tollway recently and dont plan to? Promptly review your statement and notify the GO-PASS service center with questions regarding any GO-PASS charges. SR 167 high occupancy toll (HOT) lanes Contact our I-PASS service team. Where can I obtain an I-PASS transponder? The CSCs at MDTA Facilities will also add Saturday hours from 8:00 a.m. until 12 noon. You can also purchase e-tickets and passes for other people. Second-time offenders are subject to a $1,000 fine and the loss of their license for 90 days. For safety and to ensure a successful toll transaction, toll agencies ask I-PASS and E-ZPass customers to properly mount their transponders on the windshield when driving. We advise all of our users to delete data that are unlikely to be of future use. - Easy access with the Go City app - just scan to enter. If you log into your account through the Tollway's website you will be able to see a list of positions that you have applied for and their full job descriptions. Free mounting strips are available at oases 7-Eleven stores and at all Customer Service Centers on the Illinois Tollway. If you have questions regarding GO-PASS or your toll bill, please call 303-926-2500 or e-mail us at support@go-pass.com. Pass options Stop by a mobile customer service center for convenient pass purchase and account set up in your neighborhood. In order to close a GO-PASS account, the customer must notify the GO-PASS service center. Write the invoice number on all payments to ensure proper credit. Office:(Currently closed to the Public)3701 Northwest ParkwayBroomfield, Colorado 80023Phone:303-533-1200, E-mail:support@go-pass.comBusiness Hours:Monday - Friday8:00am - 5:00pm. GET MY E-ZPASS . To confirm that your application was received you may call 630-241-6800 extension 6333. Choose an automatic payment option that works best for you, so you don't have to worry about bills in the mail. I recommend Go Daddy to all my budding business owners. Show In accordance with subpoenas or court orders. Please note, Pay by Plate is only usable on the Illinois Tollway. The refund amount shall be subject to deduction of any tolls or charges outstanding or incurred at the time of such refund request or prior to the issuance of a refund as such fees are put in place by the Parkway and as changed from time to time. Box 806518Chicago, IL 60680. They can manage their accounts via the BancPass mobile app or website at www.bancpass.com. We cannot definitively exclude the possibility that our server could be accessed by unauthorized intruders. The Northwest Parkway offers eligible businesses the possibility to advertise on our designated road signs. Your account will only be charged when you travel the Parkway and incur a toll. Should you prefer to call our toll-free number (1-800-824-7277), our representatives can add up to 10 license plates. If you are chosen as the top candidate you will receive a phone call to set up a date and time to have you come in for processing before we can offer you the official position. Keep a credit card on file and enroll in Auto-Bill to avoid processing and mailing fees!View our Billing Options to learn more. Northwest Parkway utilizes modern, industry-standard encryption technology in transmitting and receiving payment account information. The Illinois Tollway expandedthe I-PASS Assist program to help individuals and families realize the benefits of I-PASS. No. You can also pay by check, cash or an I-PASS gift card. Ready to start saving time and money on the Illinois Tollway? Still got a question or two? account. This match is attempted as a courtesy to help I-PASS customers avoid violations. Purchase your BancPass Pay n Go Starter Kit and quickly get started by activating your tag by text, calling the customer service number located on your package or manage your account through the . until 9:00p.m.). Learn more about your options by visiting the violations page here. You will need to submit the following information to complete the transaction: In order to avoid the incident from being recorded as a toll violation, the toll payment form must have all the required information filled out completely and be received by the Tollway within 14days of theunpaid toll. We do not warrant that this website, its servers, software or any e-mail to you from us will be free of viruses or other harmful agents or components. . The Tollway recommends that these transponders be replaced for two important reasons: How much does it cost to obtain an I-PASS transponder? Your tolls are deducted from your account balance when you drive the road. You expressly agree that your use of this site is at your sole risk. Claims are not processed without an incident or accident report from the Illinois State Police. Monthly statements are optional and can be requested to be emailed to the customer. Am I responsible? The vehicle license plate information on Pay by Plate was not accurate at the time tolls were processed by the Tollway. An error has occurred. Learn more about an incident or accident report. Tolls may take up to 30 days to show on Pay by Plate. Newark E-ZPass Customer Service Center 375 McCarter Highway (Route 21) Newark, NJ 07114 . If a transponder has been painted, designed or tampered with, the deposit will be forfeited. If you are under 18, you may use our website only with the permission or involvement of your parent or legal guardian. If a customer does not want to return their transponder(s), they need to notify the customer service center. Contact Us GO-PASS If you have questions regarding GO-PASS or your toll bill, please call 303-926-2500 or e-mail us at support@go-pass.com. No. Who do I contact if I have further questions about damage to Tollway property? Registered GO-PASS customers will receive one, easy-to-read bill each month that itemizes the details of each of their license plates. We accept MasterCard, VISA, American Express and Discover credit and debit cards for both automatic and manual balance replenishment. Charges not questioned within thirty (30) days of the GO-PASS service center's mailing will be deemed to be accepted by the customer. I received a violation notice but it's not my license plate. In the event a person obtains a court order authorizing service of a summons and complaint on the Illinois Tollway by email, text or social media, use Summons@getipass.com to effect service by email and @ILTollway on Twitter or Facebook to effect service by social media. Please have the following information available: You can mail your payment (check, money order or cash) with missed toll information to: Box 2105 Atlanta, Georgia 30301 Get Peach Pass Resources Contact . We do not warrant that use of our website will be uninterrupted or error-free. Avoid Fines and Fees Never worry about paying fines and fees with I-PASS. No queuing at ticket offices in ski resorts. How does I-PASS work? To continue to use Pay by Plate in the future, the Tollway will inform you if your payment information is near expiration, as well as when it has expired. If you need Roadside Assistance, please call 303-419-1165 (daily from 5:00a.m. If you need to speak to a customer service representative, they are available to take your call weekdays 7a.m. to 5 p.m. account online, by phone or at any Good To Go! The Peach Pass GO! In either of the above cases, each account holder will continue to be responsible for payment of all outstanding amounts owing on GO-PASS, individually and collectively, prior to the date of the individual bills. Our interactive voice response system allows you to update your account information and add funds to your balance 24 hours a day, seven days a week. In some instances information may be used for the following purposes: NWP DOES NOT sell or share our GO-PASS customer data with outside marketers. Subscribe Here to Receive Illinois Tollway Board and Committee Meeting Notifications. Should a dispute occur over a toll charge, the GO-PASS service center will provide the customer, at the customer's request, an itemized statement listing the disputed transaction(s). Create New Account; Get a GoPass . The customer agrees to pay all reasonable charges, fees, and costs, including attorney's fees, incurred by the Parkway to enforce the terms of this Agreement. Continued use of the Parkway after such termination may be treated as a toll violation subject to applicable fees and fines as established by the Parkway. Thank you for contacting the Northwest Parkway! To find out about job openings, fill out a job interest card to sign up for customized email alerts, look online or visit Illinois Tollway Headquarters at 2700 Ogden Avenue in Downers Grove. Let's Chat. EMAIL US. Your balance and deposit will be refunded within 45 days of receipt of the transponder and request. If any change to the account occurs, it is important for the customer to notify the GO-PASS service center immediately by calling locally at 303-926-2500 or simply go on-line www.go-pass.com to update their account. Registered GO-PASS customers can setup and manage their account by adding as many vehicles as they want. To the full extent permissible by applicable law, we expressly disclaim all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement. This site is provided "as is" and "as available". Visit the I-PASS page, look for the section titled "Drive Farther With I-PASS.". FILE A COMPLAINT. Just drive through the designated GO-PASS Lanes and a picture of your license plate will be taken. If someone has received violation notices, what recourse do they have? Where do I put a transponder if I drive a motorcycle? Call Center Hours: Monday to Friday: 7:00am - 7:00pm Saturday: 8:00am - 2:00pm. Box 5544Chicago, IL 60680-5544. Nor do we make any warranty as to the results that may be obtained from the use of the website. Finance and Investor Information Overview, Refer to the customer service chart for available services, Chicago Southland Lincoln Oasis (I-294/I-80), Learn more about an incident or accident report, comprehensive annual financial reports (CAFR), Illinois Information Technology Accessibility Act, Open an account with as little as $4 in prepaid tolls, No transponder deposit required - a $10 savings, Automatic account replenishments as low as $4 on low balances, Future invoice fees eligible for dismissal through customer service for accounts in good standing. This is determined on an individual basis and a representative of the Tollway's Risk Management Division will be happy to discuss this payment option. Notify the GO-PASS service center immediately if your credit card has been lost or stolen, the expiration date changes, your credit card limit has been reached, the credit card account has been closed, or if the account number or issuing bank changes. Drivers who wish to contest a toll violation can download an Affidavit of Nonliability form, indicate the reason they are contesting the toll violation and mail the form along with the required documentation to the Tollway. If you prefer to mail a check or money order, please address it to: I-PASS ReplenishP.O. If any change to the account occurs, it is important for the customer to notify the GO-PASS service center immediately by calling locally at 303-926-2500 or simply go on-line www.go-pass.com to update their account. Can I still pay cash for my tolls at the booths? Chicago, IL 60680-5382. Yes. I-PASS customers can easily order and activate a transponder by logging in at www.getipass.com and clicking "View Transponders." If payment is not made for any reason, the Parkway shall charge all amounts due on the account as well as fees, penalties, charges, costs and interest occasioned by non-payment of due amounts. Using your pass How do I activate my pass? Good To Go! Waiting until the last minute to find your transponder or holding it in your window interferes with the transaction. Failure to notify the GO-PASS service center of any change in your license plate or vehicle registration may result in an additional fee assessed to your GO-PASS account (Update account fee).The Parkway will apply and charge the non-registered GO-PASS toll rate and fees for all tolls associated with vehicles not listed on a customer's registered GO-PASS account. Every month we send out a newsletter full of what is happening at the Tollway, Subscribe below or connect with us on Facebook or Twitter. - Easy access with the Go City app - just scan to enter attractions. Northwest Parkway LLC will not be liable for any damages of any kind arising from the use of this website. If you experience any difficulty making your payment or have any questions about your GO-PASS bill, please contact our customer service at (303) 926-2500, Monday-Friday, 8am - 5pm.PLEASE NOTE: The Northwest Parkway includes tolls WEST of I-25. Send us an email with your feedback and questions. Simply select your starting point and your destination, the number of tickets or passes, and whether it's a one-way or return trip. Telephone Toll-Free Number: 1-877-762-7824 Virginia Relay Center (TTY Callers): 1-800-828-1120 Automated Telephone System is available 24 hours Customer Service Representatives are available Monday - Friday, 7 a.m. - 7 p.m. E-mail customerservice@ezpassva.com If an outstanding balance remains after termination of the GO-PASS account, and if your account is pre-authorized for payment, we may charge your credit card or debit your bank account for such balance. The Pay by Plate service is an ideal option for non-I-PASS customers and travelers to Illinois. I-PASS gift cards are available at Jewel-Osco stores and the Tollway's Customer Service Centers. DART Customer Service. How do I contact customer support? (Includes all unpaid toll transactions processed and posted to your GO-PASS account), Month 2:GO-PASS "Late Bill" is mailed. Send your comment or question to the Tollway team using the form below. In the event a customer fails to pay within 14 days, the customer will be invoiced for missed tolls which includes an invoice fee. The Customer Service Centers at the oases are open weekdays from 10 a.m. to 5 p.m. and are located at: The Customer Service Center at the Downers Grove Tollway Headquarters is open weekdays from 8:00 a.m. to 5:30 p.m. and is located at: Unable to use email? Remember, you can avoid additional fees and charges if you sign up with ExpressToll or GO-PASS Auto-Bill. Until such notification, the customer shall be responsible for all tolls and charges incurred by the registered vehicle(s) associated to that account. Conveniently log in below. Northwest Parkway3701 Northwest ParkwayBroomfield, CO80023Get Driving Directions, Car Troubles? Benefits include: Save money I-PASS & E-ZPass customers enjoy 50% off tolls. Call Courtesy Patrol!5:00 am - 9:00 pm303-419-1165, GO-PASS bills are simple to comprehend while being cost effective. to Indiana Toll Road customers, the majority of whom have I-PASS. Save up to 50% vs buying individual attraction tickets. This agreement is a contract for payment for services rendered by the Parkway and the Parkway shall have all remedies available for collection of such amounts due, including penalties, fees, interests and collection costs as would be available for collection of a civil debt. You can also log into your account through the Tollway's website to see updates as well. It is in place to protect workers and drivers who need to be aware of changes in traffic patters and lane configurations. About 90 percent of Tollway customers use I-PASS. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the content, materials or products included on the site, or the operation of the site. If you are under 18, you may use our website only with the permission or involvement of your parent or legal guardian. Please click here to view our detailed list of fees and charges. Customer information is limited to parties who require access in order to perform GO-PASS toll processing functions. Their deposit will be forfeited. Why did I receive a bill for ambulance or fire protection services? Where do I find information regarding Tollway Board of Directors meetings? NOTE: To protect your security, do not send credit card or driver's license numbers through this unsecured page. Also, if your vehicles license plate information was entered inaccurately, Pay by Plate will be unable to process your tolls and you may receive an invoice for them by mail. For more information about Good To Go! Any billing received from the Tollway should be forwarded to your insurance carrier with instructions to contact the Tollway. Why did I receive a bill for damage to Tollway property? Customer Service Centers UNIVERSITY DISTRICTSEATTLE 4554 9th Ave, NE, Suite 100(near Roosevelt and 45th)Seattle, WA 98105 BELLEVUE 13107 NE 20th Street, Suite 4(Near Northup Avenue)Bellevue, WA 98005 If you elect to pay by credit card, please call 630-241-6800 extension 4290 for further assistance. Courtesy Patrol If you need Roadside Assistance, please call 303-419-1165 (daily from 5:00a.m. GO-PASS is a fast and simple billing system for the Northwest Parkway. We're how the best city breaks happen. After a determination has been made regarding your claim, you will be advised in writing of the Tollway's decision. With Auto-Bill, theres no prepaid balance. Purchase your ticket. Funds must be added to your account within seven days of this transaction in order to avoid a violation. These include Colorado's ExpressToll and Go Pass!, the Good To Go pass in Washington State, as well as various bridge passes and cards that are used at international crossings between the United States and Canada. Nor do we make any warranty as to the results that may be obtained from the use of the website. The comprehensive annual financial reports (CAFR) can also be found in the Finance and Investor Informationsection of this website. GO-PASS Customer Service will be closed on Monday, May 29th in observance of Memorial Day. To help prevent these important emails from being flagged as spam or junk by your email system, please add mailer@mail2.getipass.com to your email address book. You can contact the Peach Pass Customer Service Center at 1-855-724-7277 to deactivate an old Peach Pass transponder on a vehicle you no longer own. 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